Processing Times
We strive to ship all orders within [Number] business days of receiving your order. Custom and made-to-order items may take longer to ship. We will notify you by email if there is any delay in processing your order.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: [Estimated delivery time] and cost.
- Expedited Shipping: [Estimated delivery time] and cost. (Optional: You may also offer overnight shipping)
We reserve the right to choose the most appropriate shipping method for your order.
Shipping Costs
Shipping costs are calculated at checkout based on your order total and shipping destination. You will see the exact shipping cost before you place your order.
Free Shipping
We may offer free shipping on orders over a certain amount. See the checkout page for details on any current free shipping promotions.
International Shipping
We currently do not offer international shipping. (Update this section if you do offer international shipping)
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order on the carrier’s website.
Insurance
We recommend that you insure your order, especially for valuable items. Insurance is not included in the shipping cost. Please contact us if you would like to add insurance to your order.
Lost or Damaged Packages
We are not responsible for lost or damaged packages. However, we will work with you to file a claim with the carrier. Please keep all packing materials in case you need to file a claim.
Questions
If you have any questions about our shipping policy, please contact us by email at contact@elysiusjewels.com